Vivint vs Link Home Security | A Home Alarm ReportBy - 09/20/2016
We’ve reported on Vivint and Link in the past, and the two companies ended up with completely different scores. The irony in this is that they use similar hardware to accomplish similar goals. You may even look at Vivint and Link and wonder why we would recommend one over the other, and we do recommend one over the other. We recommend Link and the best way to tell you why is to show you.
Vivint vs Link Chart
Below we have charted the basic features of Vivint and Link. As you can see, they offer similar service at nonsimilar prices.
|Contract Length||12-36 months||42 months|
|24/7 UL Listed Monitoring||YES||YES|
|24/7 Burglary and Fire Monitoring||YES||YES|
|Touchscreen Panel with Two-Way Voice||YES||YES|
|Smart Phone App Access||YES||YES|
|iOS and Android App||YES||YES|
|Blackberry and Windows Phone App||YES||YES|
|Email and Text Alerts||YES||YES|
|Light, Lock, and Temperature Automation||YES||YES|
|Return Period||30 Day||0 Days|
|Extras||Crash & Smash Protection||Vivint Live Communication|
|Visit Their Site||Click Here||Click Here|
Link and Vivint Equipment and Automation
Obviously, Link and Vivint are both home security companies but what makes them similar is their approach to home security. They’ve both blurred the line between home security and automation. For starters, they both provide an all-in-one management controller that can talk to the central monitoring center, control your home security system, and control home automation features. Link uses the 2Gig Go!Control Panel (pictured left) while Vivint uses the Vivint Sky Panel (pictured above). Both companies include the touch screen controllers in their base package. Both systems include two-way communication between your home and the central monitoring center and both include battery backup for added security. Though they are similar, Link’s Sky Panel is superior to the Go!Control. First of all, the LCD size is larger rendering it more useful. Second, the SkyControl panel works on its own WiFi network and includes a firewall for added protection. That said, you can upgrade to the new Go!Control 3 for $150. This new panel increases Link’s screen size to a full 7″.
Link and Vivint both use Z-Wave home automation. Link includes home automation in their Gold and Elite packages. They include the ability to automate lights, locks, small appliances, your garage door, and your home’s temperature. You can control these home automation features from your smartphone, personal device, or directly from the included touch screen controller. Vivint can provide automation as well. They include the ability to automate your entire home in their Smart Control package for $60.99 per month. To put this into perspective, you would pay Link $34.99 per month for the same features. Over the course of three years, you would save over $900 by selecting Link over Vivint. On the other hand, Vivint has one edge: They provide equipment with their smart control package to help automate your home. With Vivint, you have the choice of 2 smart home devices or 1 premium service. However, this limited amount of free equipment is far from a $900 savings. If you can afford to come out of pocket for the equipment upfront, Link still offers a more economical service. The catch here is that you must sign the longer 3-year contract to get an equipment discount through Link.
Link includes a Go!Control touchscreen panel to each new customer, nothing more. They sell traditional security sensors a-la-carte like those that can monitor doors, windows, garage doors, and more. They also sell other control panels that you can use to control the system from different areas of your home. Vivint uses a point system. Depending on which package you choose, you will receive either 5, 7, or 9 points to use toward equipment. For example, the basic package (Vivint Starter $39.99/month) includes 5 points. Using the points, you could get a Vivint SkyControl Panel, 3 door and window sensors, a motion detector, and a key fob.
To compare, Vivint Starter is $39.99 per month with a $399 activation fee and 5 points for equipment (panel, 3 door sensors, motion detector, key fob).
With Link, you would pay $34.99 per month without an activation fee, but you would pay $141 for the same equipment (panel, 3 door sensors, motion detector, key fob). Though one company is charging for activation and one for equipment, in the end, Link is still a better deal.
We recommend Link over Vivint as the technology is similar but Link provides more features for less money. Also, Link holds an A+ rating with the BBB compared to Vivint’s A- (improved from an F). Finally, with Link’s 30-day free trial we feel confident suggesting Link as you can test them out and make sure they are a fit for you.
If you don’t feel comfortable installing your own equipment, Vivint is the only option as Link is self-install only.