Xfinity vs. Digital Life Home SecurityBy - 07/16/2018
On the surface, Xfinity and Digital Life are similar security companies. They are not security companies in the traditional sense, as Xfinity (Comcast) is first a television and internet company and Digital Life (AT&T) is a telecommunications companies. Yet they’ve both managed to carve out a niche in the home security field with models that rely heavily on home automation. So which one is better? Which one should you choose? If you check out our homepage, you’ll find that we’ve already ranked both companies with Xfinity ranking higher than Digital Life, but that doesn’t necessarily mean that Xfinity Home is the better choice for you. Below, we’ll break down the different packages and pricing so that you can make a decision based on your needs.
Comcast Xfinity and ADT Digital Life Features Compared
Security Features Compared:
There is very little difference when comparing how the two companies protect your home. Both offer broadband monitoring with cellular backup. And both companies offer 24/7 UL-listed monitoring services, mobile app access, professional installation, and 24-month contracts.
|Entry Level Price||$39.95||$39.99|
|Minimum Contract Term||24 months||24 months|
|Monthly Rate Locked In For Contract Term?|
|Entry Level Equipment/Installation Fee||$99.00||$349.99|
|Control Panel Has Battery Backup?|
|Touchscreen Control Panel|
|Move For Free|
|Return Period||30 Days||14 Days|
|Service Area||US||Limited US Coverage|
|Visit Site||Visit Site|
|Read Review||Read Review|
Entry Level Pricing Compared:
|Xfinity Home||Digital Life||Xfinity Home||Digital Life|
|Phone Number||855-709-1198||(844) 457-0237||855-709-1198||(844) 457-0237|
|Package Name||Home Secure||Smart Security||Upgraded Home Secure||Smart Security & Automation|
|Monthly Monitoring Fee||$39.95||$39.99||$49.90||$54.99|
|Monitoring Method||Broadband with Cellular Backup||Broadband with Cellular Backup||Broadband with Cellular Backup||Broadband with Cellular Backup|
|Carbon Monoxide Monitoring|
|Monitoring for Leaks and Flooding|
|Contract Length||24 Months||24 Months||24 Months||24 Months|
|Access to Mobile App|
|Email and Text Alerts|
|Security Cameras||Limited Access for 1 Camera|
To start differentiating the two, we will need to dig below the service, starting with their entry-level monitoring plans.
Xfinity Home and Digital Life have similar entry-level prices. Both are priced right under the $40 per month mark. They both offer similar services for this entry-level price, including 24/7 professional monitoring and remote control and access via a mobile app. However, the two packages are not the same.
For starters, Xfinity Home includes monitoring for leaks and flooding. It’s important to note that these are self-monitored sensors. Xfinity will not monitor them for you, but if a sensor detects water, it will send an alert to your smartphone so that you can take action. Second, Xfinity Home also includes smart home services, including light, lock, and temperature automation. Digital Life charges more to access the same features. Third, the package includes the ability to live stream footage and record short clips from one home security camera. Finally, Xfinity’s upfront fee is smaller than Digital Life’s. You can get started with as little as $99.00 down, but it’s important to differentiate what you get for $99.00 versus what Digital Life sells for $349.00.
For $349.00, Digital Life includes a touchscreen control panel, indoor siren, keypad, motion sensor, four contact sensors, and two recessed door sensors. The $99.00 Xfinity charges is technically an installation fee. For this price, they will install a touchscreen control panel, three door/window sensors (similar to a contact sensor), one motion sensor, and one keypad. This means that Digital Life includes an extra siren, one extra contact sensor, and two recessed door sensors. The cost of adding this extra equipment* to your Xfinity Home package would take the initial fee up to around $317, which means that Xfinity Home is still a better deal overall.
*As Xfinity does not offer recessed sensors, I substituted two recessed for two additional door/window sensors.
WINNER: Xfinity Home
Mid-Level Pricing Compared:
Next up, Digital Life offers a package called Smart Security & Automation. By contrast, Xfinity only has the one package, but you can upgrade it by paying an additional fee to access 24/7 continuous video recording (CVR) for your home security cameras. This feature is $9.95 per month, per camera, and is also required if you want to add more than one security camera to your home. This difference makes comparing prices difficult as your price may increase if you add multiple cameras to your Xfinity plan where Digital Life’s price covers multiple security cameras.
With Digital Life’s $54.99 per month monitoring plan, you are basically paying for the same services XFINITY offers for $39.95 less monitoring for leaks and flooding, which still isn’t included. Also, while Xfinity’s required installation fee remains at $99, Digital Life’s equipment fee rises to $549.00.
The $549.00 package includes everything included in the $349.99 package plus three additional contact sensors, an outdoor camera, and a keyless door lock. To purchase the same from Xfinity would be around $758.00
In short, Xfinity still offers more service for a lower monthly fee, but at this point, Digital Life is offering more equipment for less money. However, as Digital Life is forcing the equipment package, potentially making you buy things you don’t need, I’m giving the overall win to Xfinity.
WINNER: Xfinity Home
Premium Packages Compared:
Digital Life has one final package not listed on the chart: Premium Security & Automation. This package is $64.99 per month with an $849.99 equipment fee. It includes everything offered by Smart Security & Automation plus temperature and small appliance automation and flood and ambient moisture detection. The Premium Security & Automation package is the most comparable to Xfinity’s; however, as mentioned, Xfinity’s price includes live streaming from one camera. Beyond that, you have to pay $9.95 per month, per camera. If you plan to add more than two cameras, Digital Life’s offer is more generous.
Digital Life’s $849.99 equipment fee includes an indoor siren, keypad, motion sensor, ten contact sensors, two recessed contact sensors, an outdoor camera, keyless lock, a carbon monoxide sensor, glass break sensor, two indoor smart plugs, two temperature and water sensors, and a smart thermostat. To buy the same from Xfinity will be somewhere in the ballpark of $1000.
WINNER: Digital Life
To expand on their Interactive services, let’s talk a little about each of them.
Xfinity and Digital Life provide text and email alerts with all packages. There’s also an app and web portal for each company, allowing you to check on your system remotely.
Smart Home Automation
All Xfinity packages give you the opportunity for smart home automation. You can add things like a smart thermostat or a smart lock to your package with no additional monthly charge (only equipment charges apply). Xfinity also works with several third-party devices, including Nest Thermostats, Rachio smart sprinklers, and a variety of other devices. You can automate your home without having to pay a higher monthly fee. You can read all about Xfinity’s smart home offer here.
Digital Life is similar to Xfinity in that you can upgrade any package with smart home services. They have partnerships with Nest, Samsung, and Qualcomm to give you cutting-edge equipment. However, all of this is at a cost if you get the basic package. In addition to the packages described above, they sell add-on plans. For example, if you have the entry-level plan but want video surveillance without lock automation, you can pay for the Video Camera Package which is $9.99 per month. You can read all about Digital Life’s add-on packs here.
To sum it up, both companies have partnerships with high-quality third-party devices. But Xfinity doesn’t charge extra money (other than the equipment fee) to use those devices, even when you’re subscribed to a basic package.
WINNER: Xfinity Home
Xfinity vs. Digital Life Home Security Equipment
We’ve already discussed both companies’ equipment packages in detail, but that’s just the start of it. If you want to expand your equipment package, you can do so, but you’ll need to be prepared to pay for the devices individually. When comparing the prices of important security devices like security cameras, glass break detectors, and flood sensors, there are moments for both Digital Life and Xfinity. Some equipment is offered for less by Digital Life, some by Xfinity. In the end, you’ll need to decide on the equipment you want to add and tally up your total.
|Xfinity Home||Digital Life|
|Is the Motion Detector Pet Immune?|
|Glass Break Sensor||$99.95||$79.99|
|Key Fob Remote||$49.95||$39.99|
|Door and Window Sensors||$49.95 ($129.95 for a 3-Pack or $199.95 for a 5-Pack)||$9.99|
|Recessed Door and Window Sensors||$19.99|
|Garage Door or Tilt Sensor||$19.99|
|Carbon Monoxide Sensor||Cost Unknown||$59.99|
|Heat Sensor||Cost Unknown||$59.99|
|Water and Flood Sensor||$39.95||$49.99|
|Visit Site||Visit Site|