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Please Note: We are not a home security provider. If you are having issues with your home security system or smart home devices, please contact the manufacturer. For all other requests please use the contact form to the right or leave us a voicemail at

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FAQs

  • Are you paid to promote products?

    We are not. We do not accept paid posts. You’ll also notice that our site is ad-free. This is to ensure that we can maintain independence and remain as objective as possible when reviewing and recommending products. Instead of ads, we use affiliate links.

  • What’s an affiliate link?

    Affiliate links are URL’s placed on our site that contain a code that identifies our website. If you choose to click on the link, like the product, and purchase it, there is a chance that we might make a commission on the sale. If you don’t like the product and return it, we don’t make a commission. Of course, this never affects our recommendations. In fact, some of the top-ranked items on our site are items we don’t get paid on. Editors are not encouraged to provide favorable reviews just because an item is sold on Amazon or anywhere else. If we recommend something, it’s because we think it’s worth buying. Speaking of Amazon, we are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. This allows us to provide the coverage you know and love.

  • How do you review home security companies?

    To rank them, we research and test. We have hands-on experience with a few companies including Frontpoint, Link, Armorax, LivSecure, SimpliSafe, Ring Alarm, abode, Nest Secure, GetSafe, and more, as well as experiences with Vivint, ADT, and XFINITY via CES. However, due to the typically contractual nature of home security providers, we can’t test them all. When we are unable to test a system in-home, we spend hours researching the company through secret shopping experiments, phone calls, user feedback, and more. Keep in mind that we update our home security reviews often. Most of them were originally written in 2015 and have been updated countless times over the years as companies change and as our understanding of the product changes. As an example, our Protect America review has been updated over thirty times.