Our mission is to create data-backed reports that help you live a safer life. We sometimes earn commissions which support our research.

Best Naperville Home Security & Alarm Companies 2019

Here's what we found when we analyzed home security providers and crime data in Naperville

Recommended Home Security Providers in Naperville

Best Customer Service
  • DIY Install
  • Wireless Install
  • Offers responsive customer support
  • Simple Wireless Install
  • Has plans without a contract
Best No-Contract Options
  • No-Contract
  • DIY Install
  • Several Home Automation Offerings
  • Includes top-tier integration options
  • Best value option
Best Value
  • DIY Install
  • Wireless Install
  • Recommended for Regions with High Violent Crime
  • Options with Video Cameras
  • Known for quick response time

Our Analysis of Safety in Naperville

The level of crime in Naperville is significantly low, with 12.57 crimes for every one thousand residents. In comparison to other cities across the U.S., the city places in the 3rd percentile and is considered safer than the median.

The bulk of criminality is property crime, including burglary, larceny-theft, motor vehicle theft, and arson. In Naperville, homicide offenses are the most recurrent offenses against individuals. arson is the city’s most commonly occurring property crime.

Naperville experiences quite low person crime — the city places in the 21st percentile for crimes against people. For every one thousand residents, there are about 0.7 crimes against individuals. However, Naperville's rates do not reflect crime levels in the state of Illinois — nor does the U.S. nationwide.

Criminal incidents against property are quite low in Naperville. 11.88 property infractions transpire for every one thousand citizens every year, placing the city in the 28th percentile. The city’s quite below average property-related crime is somewhat of an outlier when measured against Illinois — and the country as a whole.

In addition to crimes per capita, the rate of crime is an additional important safety gauge. Naperville has quite low crime frequency, with 0.21 offenses occurring every hour. A crime occurs every 5 hours in Naperville. Specifically, a property incident happens every 5 hours and offenses against people occur approximately once every 85 hours.

Data sourced from FBI Uniform Crime Reporting, 2017 (last available dataset)
147,934
Arson
0
Top 20% Percentile
0.212
Top 20% Percentile
11.877
Bottom 40% Percentile
0.696
Bottom 40% Percentile

Recommended Provider for Accessible Customer Assistance

Customer service can make or break a company. No matter what their pricing and features are, a security company that treats customers with utter disregard always ends up with dissatisfied customers, which is the main reason that we recommend picking only companies that give high regard to their customers. In Naperville, IL, we've found that the best company that matches the description is Alder.

Several factors were considered our recommendation. For one, Alder is the best overall choice in Naperville, IL if you consider their pricing and features. With Alder, it's almost guaranteed that you'll get more than what you pay for. More importantly, the customer service quality offered by Alder is unmatched. They are one of the few companies that show that they truly think of their customers. Even if you go over and read customer reviews online, you'll notice that customers in Naperville, IL are saying the same thing.

Of course, we also made sure that Alder is able to protect their customers in Naperville, IL. To do that, we analyzed a huge pile of crime data with the goal of understanding of which crimes and dangers are most common in Naperville, IL and the reason why these dangers exist. After spending hours comparing the risks and the features offered by Alder, we were able to confirm that Alder is fully-equipped to protect their customers, especially in Naperville, IL.

To set up service with Alder, a quick call with a Alder representative is all you need. You can call them at (844) 746-2481. You may also head over to their website and answer a few standard questions.

Recommended Provider With No Contract

Contracts have become standard in home security, but while most people are fine committing themselves to a service long-term, it's no secret that many are still in favor of contract-free solutions. However, only a few security companies don't require contracts. Majority of them will ask you to sign a contract compelling you to remain a customer for several years. And if you choose not to live out the contract, they will charge you a hefty penalty.

Fortunately, there are companies like Simplisafe that allow you to use their service for as long or as short as you want without any penalties. In fact, based on an analysis we conducted, Simplisafe is the best option for Naperville, IL residents looking for a no-contract solution. Because there are no contracts, Simplisafe users are free to terminate service anytime they want. Of course, any no-contract solution offers the same perks, but the real reason why we give our recommendation to Simplisafe is in what they offer. tTheir monthly rates are competitive, they offer high-quality security features, and a solid reputation in providing reliable security systems to Naperville, IL residents.

Even though Simplisafe is an obvious choice, we wanted to make sure that they are a well-suited for Naperville, IL residents, so we studied how well they can secure Naperville, IL residents from the most common threats in the city. Our study suggests that Simplisafe is capable of providing all the security features needed to stop the most common risks to Naperville, IL residents, making them the best overall no-contract option in Naperville, IL.

To get started with Simplisafe, we've found that the fastest way is to call their dedicated phone line and speak with a Simplisafe security expert at (844) 725-9572 . Alternatively, you may reach out to them via their website.

Recommended Provider for Overall Value

The first things consumers consider when choosing a security company are the price of the equipment and monthly monitoring. However, it's imperative that the companies with the lowest pricing don't always offer the best value and that the most expensive ones don't always offer the best features. When shopping for a home security system, it's best to choose the one that offers the highest value.

Of course, an alarm company's overall security value is just one of the most important factors you should look into. You should also ensure that they can cater to your security needs. After all, what's the use of getting a good value if your security system can't protect you from the dangers that you need protection from?

Picking a security system is a truly tedious task, so we decided to help. Our researchers here at Home Alarm Report dug into the crime data in Naperville, IL to understand the security needs of Naperville, IL residents and also to find the alarm companies that offer features aimed at mitigating those dangers. After narrowing down the options to several alarm companies, they went on to measure the overall value each company offers by comparing their key features and technology, equipment and plan pricing, and customer service quality. It's clear from the results that Link Interactive offers the best value, not only in terms of pricing but also in terms of offering the features needed by Naperville, IL residents. Overall, we've found that Link Interactive is the top choice for Naperville, IL residents.

Naperville Home Security Providers

Here is a complete list of providers available in Naperville:
ProviderHAR ScoreWebsiteInstall TypePhoneMonitoring TypeBusiness Service
ADT9.4www.adt.comProfessional(844) 741-8968ProfessionalYes
Frontpoint8.7www.frontpointsecurity.comDIY(833) 606-4477ProfessionalYes
Alder7.2www.alder.comDIY(866) 717-8611ProfessionalNo
Link Interactive8.5www.linkinteractive.comDIY(877) 826-5443ProfessionalNo
Brinks7.5brinkshome.comProfessional or DIY(866) 305-6806ProfessionalYes
Ring9.5ring.comDIY(800) 656-1918Professional or Self-MonitoredNo
Protect America7.8www.protectamerica.comDIY(800) 951-5111ProfessionalYes
Simplisafe8.5simplisafe.comProfessional or DIY(800) 297-1605Professional or Self-MonitoredNo
Vivint7.8www.vivint.comProfessional(801) 377-9111ProfessionalNo
Xfinity Home Security8www.xfinity.comProfessional(877) 591-2503ProfessionalYes
Lifeshield7.5www.lifeshield.comProfessional or DIY(877) 632-7657ProfessionalNo
abode7.5goabode.comProfessional or DIY(650) 443-7834Professional or Self-MonitoredNo
Swann7www.swann.com/usDIY(562) 906-3983Self-MonitoredNo
Fortress Security7.5www.fortresssecuritystore.comDIY(206) 981-5371Professional or Self-MonitoredNo
iSmartAlarm7www.ismartalarm.comDIY(408) 245-2551Self-MonitoredNo
My Alarm Center7.5myalarmcenter.comProfessional(855) 334-6562ProfessionalYes
Ooma8www.ooma.comDIY(888) 711-6662Self-MonitoredNo
LivSecure7.8www.livsecure.comDIY(844) 349-7233ProfessionalNo
Alarm Grid8.5www.alarmgrid.comDIY(888) 818-7728Professional or Self-MonitoredYes
Cove8.3www.covesmart.comDIY(855) 268-3669Professional or Self-MonitoredYes
Protection One7.3www.protection1.comProfessional(877) 776-1911ProfessionalYes
American Defense Systems7.8www.americandefensesystems.comProfessional(800) 610-2134ProfessionalNo
Canary8.5canary.isDIYSelf-MonitoredNo
Centurylink7.5www.centurylink.comProfessional(888) 723-8010ProfessionalYes
AT&T Digital Life7.8my-digitallife.att.comProfessional(855) 288-2727ProfessionalNo
Scout Alarm7.3www.scoutalarm.comDIY(844) 287-2688Professional or Self-MonitoredNo
Uxari7.8uxari.comDIY(877) 877-9788ProfessionalNo
GetSafe8getsafe.comDIY(888) 799-6255ProfessionalNo
Alarm Relay8www.alarmrelay.comDIY(800) 624-6866ProfessionalNo
Security One6.5securityoneonline.comProfessional(888) 584-5152ProfessionalYes