Nationwide Service Coverage
Slomin's History & Overview
Slomin's has a rich history that dates back to the 1920s, when Jacob Slomin, the company's founder, opened a small general store in Massapequa, New York. Not long after, Jacob Slomin developed the idea of delivering kerosene for light and heating to customers instead of simply selling it to them. This allowed the company's customer base to grow and eventually helped Slomin's evolve into a HVAC company that offers home heating oil delivery, heating equipment service and installation, and air conditioning products.
It wasn't until 1981 that the company entered the home security market. At that time, they were regionally known as a home service provider, and adding home security products and services only cemented their good reputation.
Currently, Slomin's offers three main products and services: home security, heating, and air conditioning. It remains a family-owned company with regional availability whose services are being offered in the Eastern United States region, specifically in California, Florida, Georgia, Maryland, New Jersey, New York, and Pennsylvania.
Why They're Different
Slomin's uniqueness stems from the fact that it's a family-owned company with almost a century of experience in providing services to homeowners. Their business centers around great customer service,which is more than can be said for most alarm companies. Slomin's is known for their technicians' professionalism, sales reps' courtesy, and customer support team's accessibility. Numerous customer reviews also reveal that the company is willing to go out of its way just to ensure their customers are happy.
On the technical side, Slomin's is different from other alarm companies because it's both a home security and HVAC company. These two industries sometimes overlap, so it's an advantage if you get home security and heating/cooling services from the same company. For example, they can help you figure out the best location to place a temperature sensor for early detection of furnace problems. Slomin's technicians can also install smart thermostats for optimal energy savings, a job that other alarm companies outsource to HVAC professionals.
Slomin's Equipment Overview
Slomin's calls their security systems Slomin's Shield, which is a professionally installed wireless system built around a touchscreen control panel. The touchscreen control panel is new and a huge improvement over the analog control panel they used to offer. It also enables new features, such as smartphone and access, weather reports, and security camera management.
Slomin's offers a free basic home security package that includes a control panel, a motion sensor, three door/window sensors, a yard sign, and a set of window decals. The package is expandable and upgradeable with these devices:
- Touchscreen Remote Keypad
- Additional Motion Sensors
- Additional Door/Window Sensors
- Keychain Remote
- Security Camera
- Smoke Alarm
- Temperature Sensor
- Water/Flood Sensor
- Z-Wave Light Switch
- Z-Wave Smart Lock
- Smart Thermostat
- Z-Wave Appliance Control Module
- Z-Wave Garage Door Controller
Slomin's Monitoring Overview
Slomin's also provides professional monitoring services to their home security customers. Their monitoring center operates 24/7 all-year round. Trained agents are always available on the phone to check on alarm events. Slomin's also provides police and fire department dispatch if needed.
Their security systems use landline as the primary way to communicate with the monitoring center, but they also offer cellular backup. In case your landline or internet fails, the cellular chip will kick in and transmit the alert. Unlike landline monitoring, cellular monitoring is reliable as it's less prone to disruptions and it's wireless.
Slomin's also offers extra monitoring features, some of which are free while others come with an extra cost.
- Smartphone App Access
- False Alarm Prevention
- Home Automation Scenes
- Fire & Flood Monitoring
- Abnormal Temperature Monitoring
Slomin's Customer Service Overview
Over the years, Slomin's has developed a motto with which they live by, "Your comfort is our business." They apply this motto in their sales process, installation, and after-sales services. They have sales reps who aren't pushy, technicians with strong professionalism, and an easy-to-reach after-sales hotline. For immediate concerns and emergency repairs, you may call their phone line at 1-800-ALARM-ME (1-800-2527-663). For less pressing concerns, you may leave a message on Slomin's website and wait for a response from a customer support staff.
- 5-year contract
- Flexible Moving Policy
- Strict Cancellation Policy
- 3-Day Right Of Rescission
- 1-Year Warranty
Where does Slomin's offer its services?
Slomin's is available in the Eastern United States area, more specifically in California, Florida, Georgia, Maryland, New Jersey, New York, and Pennsylvania.
Do I need a landline to use their security system?
The basic system requires landline, but you can upgrade to cellular monitoring with a minimal increase to your monthly fee.
Who will install the system? Can I do it myself?
Slomin's requires professional installation. Unfortunately, they don't allow DIY installations.
Is there a contract?
There is. You must sign a 5-year contract to use Slomin's services.
Can I move my system with me when I relocate?
Yes, and you also have other options. You can take the system with you or leave it and get a new one for free.
Where can I find out more about Slomin's?