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Xfinity vs. Digital Life Home Security

We did an analysis on Simplisafe & Fortress Home Security and determined that your best choice is Xfinity.

Read on for more details, or click here to view plans.

Our Score: 8/10
$40 - $40
Contract: 24 mos.
Our Score: 7.8/10
$39.99 - $39.99
Contract: 24 mos.


Our Analysis

On the surface, Xfinity and Digital Life are similar security companies. They are not security companies in the traditional sense, as Xfinity (Comcast) is first a television and internet company and Digital Life (AT&T) is a telecommunications companies. Yet they’ve both managed to carve out a niche in the home security field with models that rely heavily on home automation. So which one is better? Which one should you choose? Below, we’ll break down the different packages and pricing so that you can make a decision based on your needs.

Comcast Xfinity and AT&T Digital Life Features Compared

Security Features Compared:

There is very little difference when comparing how the two companies protect your home. Both offer broadband monitoring with cellular backup. And both companies offer 24/7 UL-listed monitoring services, mobile app access, professional installation, and 24-month contracts.

XfinityDigital Life
Entry Level Price$40.00$39.99
Installation MethodProfessionalProfessional
Equipment WarrantyUnknownLifetime
Minimum Contract Term24 months24 months
Monthly Rate Locked In For Contract Term?
Entry Level Equipment/Installation Fee$99.00$549.99
Control Panel Has Battery Backup?
Touchscreen Control Panel
Move For Free
Return Period30 Days14 Days
Restocking Fee
BBB RatingAA-
Service AreaUSLimited US Coverage
Visit SiteVisit Site
Read ReviewRead Review

Entry Level Pricing Compared:

Xfinity HomeDigital Life
Phone Number855-709-1198(844) 457-0237
Package NameHome SecureSmart Security
Monthly Monitoring Fee$39.95$39.95
Monitoring MethodBroadband with Cellular BackupBroadband with Cellular Backup
Police Dispatch
Fire Dispatch
Carbon Monoxide Monitoring
Monitoring for Leaks and Flooding
Contract Length24 Months24 Months
Activation/Installation/Equipment $99.00+$549.99
Control PanelIncludedIncluded
Two-Way Audio
Access to Mobile App
Email and Text Alerts
Geofencing
Light Automation
Lock Automation
Thermostat Automation
Security CamerasLimited Access for 1 Camera
Xfinity security camera

To start differentiating the two, we will need to dig below the service, starting with their entry-level monitoring plans.

Xfinity Home and Digital Life have similar entry-level prices. Both are priced right under the $40 per month mark. They both offer similar services for this entry-level price, including 24/7 professional monitoring and remote control and access via a mobile app. However, the two packages are not the same.

For starters, Xfinity Home includes monitoring for leaks and flooding. It’s important to note that these are self-monitored sensors. Xfinity will not monitor them for you, but if a sensor detects water, it will send an alert to your smartphone so that you can take action. Second, Xfinity Home also includes smart home services, including light, lock, and temperature automation. Third, the package includes the ability to live stream footage and record short clips from one home security camera. Finally, Xfinity’s upfront fee is smaller than Digital Life’s. You can get started with as little as $99.00 down, but it’s important to differentiate what you get for $99.00 versus what Digital Life sells for $549.99.

For $549.99, Digital Life includes a touchscreen control panel, indoor siren, keypad, motion sensor, four contact sensors, and two recessed door sensors. The $99.00 Xfinity charges is technically an installation fee. For this price, they will install a touchscreen control panel, three door/window sensors (similar to a contact sensor), one motion sensor, and one keypad. This means that Digital Life includes an extra siren, one extra contact sensor, and two recessed door sensors. The cost of adding this extra equipment* to your Xfinity Home package would take the initial fee up to around $317, which means that Xfinity Home is still a better deal overall.

*As Xfinity does not offer recessed sensors, we substituted two recessed for two additional door/window sensors.

WINNER: Xfinity Home

Add-On Services Pricing

Xfinity and Digital Life both offer a single-tier monitoring plan. The entry level plan is the only plan available. However, with Xfinity, you can pay an additional fee to access 24/7 continuous recording for your home security cameras. This feature is $9.95 per month, per camera, and is also required if you want to add more than one security camera to your home.

Digital Life simply doesn't offer any add-on service right now. In the past, they used to offer a mid-tier and a high-end plan. However, they since removed those two options, so customers have no other choice but to go with the entry-level plan.

WINNER: Xfinity Home

Interactive Services

To expand on their Interactive services, let’s talk a little about each of them.

Alerts

Xfinity and Digital Life provide text and email alerts with all packages. There’s also an app and web portal for each company, allowing you to check on your system remotely.

Smart Home Automation

All Xfinity packages give you the opportunity for smart home automation. You can add things like a smart thermostat or a smart lock to your package with no additional monthly charge (only equipment charges apply). Xfinity also works with several third-party devices, including Nest Thermostats, Rachio smart sprinklers, and a variety of other devices. You can automate your home without having to pay a higher monthly fee. You can read all about Xfinity’s smart home offer here.

Digital Life, unfortunately, no longer offers home automation features besides the wireless doorbell that can send alerts to your smartphone when rung.

WINNER: Xfinity Home

Xfinity vs. Digital Life Home Security Equipment

A Fibaro flood sensor on the girl's palm.

We’ve already discussed both companies’ equipment packages in detail, but that’s just the start of it. If you want to expand your equipment package, you can do so, but you’ll need to be prepared to pay for the devices individually. When comparing the prices of important security devices like security cameras, glass break detectors, and flood sensors, there are moments for both Digital Life and Xfinity. Some equipment is offered for less by Digital Life, some by Xfinity. In the end, you’ll need to decide on the equipment you want to add and tally up your total.

Xfinity HomeDigital Life
KeypadUnknown$69.99
Outdoor SirenUnknownUnknown
Motion Detector$49.95$19.99
Is the Motion Detector Pet Immune?
Glass Break SensorUnknown$29.99
Key Fob Remote UnknownUnknown
Panic PendantUnknownUnknown
Door and Window Sensors$49.95$9.99
Recessed Door and Window SensorsUnknownUnknown
Garage Door or Tilt SensorUnknownUnknown
Smoke Detector$99.95Unknown
Carbon Monoxide SensorUnknown$39.99
Heat SensorUnknown Unknown
Freeze SensorUnknownUnknown
Water and Flood SensorUnknownUnknown
Indoor Camera$199.95Unknown
Outdoor Camera$199.95Unknown
Visit SiteVisit Site

WINNER: Xfinity

Xfinity Plans

PlanPricePromo PriceContract Length
Xfinity Home Secure$40/mo$30/mo24 mo

AT&T Digital Life Plans

PlanPricePromo PriceContract Length
Smart Security$39.99/mo-24 mo


Comparison Summary

Xfinity logo
AT&T Digital Life logo
XfinityAT&T Digital Life
Customer Service7.87.5
Equipment8.58.3
Features & Technolgy8.58.5
Ease of Use88
Value87.8
Monitoring TypeProfessionalProfessional
Installation TypeProfessionalProfessional
Integrations-zwave
CoverageRegionalRegional